Foot Locker

Foot Locker is a leading global source of athletic footwear, apparel, and accessories. Catering to the sneaker enthusiast, if its at Foot Locker, its Approved. Foot Locker provides the best selection of premium products for a wide variety of activities, including basketball, running, and training. From humble beginnings supplying the local community with premium footwear in the Puente Hills Mall in the City of Industry, California, Foot Locker branched out, and now boasts over 3,000 locations on virtually every continent. Known as the premier location for performance athletic and casual sneakers, Foot Lockers trusted and knowledgeable staff are there to assist with all of your sportswear needs. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. Styles range from the latest cutting-edge performance models to casual classics for everyday wear. In addition to the physical storefronts, FootLocker.com is a top online destination for sportswear. For the biggest sneaker aficionados, FootLocker.com also offers a schedule of release dates for the hottest and most anticipated styles months ahead of their drop.

I Romano
1 Star
Very unpleasant experience.Employees don't care. THey behave as if they aredoing you a favor by going and bringing a pair to try or answering quesitons. Obviously, they are not instructed to be nice and welcoming. But the worst part happened when I paid for the purchase. THey asked for my email, which I wasn't interested in sharing. They said they need to to send me the receipt. When I asked just to print it, they said they can't. Then they asked me for my name, which I stated is not of their business, so again they said they wouldn't be able to produce a receipt. So I said we are leaving, at which point they went to the counter and processed the purchase as usual with a printed receipt. When I asked why they didn't do it in the first place, they said they are instructed that way and highly discouraged from printing receipts and having all the customer data instead. The sales peson didn't apologize, she just said that these were her instructions, and she just worked there. If this is a store policy, then the whole Fooot Locker chain should be avoided. If this is an isolated incident, then the franchise management should rectify it swiftly, including the attitude.
Thursday 14th March 2024

Calu Basam
1 Star
Store refused to accept the return of a shoe, which was a gift, bought the day before, just because my wife tried it on at home. They told us shoes were unsellable. It is outrageous that they would use the excuse that the shoe looked used just because my wife tried on at home. This is a completely ridiculous policy, and it shows that they do not value their customers' satisfaction. The manager, KG, should have been more understanding and accommodating, but instead, he gave me the impression that I was an inconvenience to him and his employees. I would strongly advise against buying shoes at this store, as they clearly do not have the best interests of their customers at heart. They do not seem to care about providing quality customer service and making sure that their customers are happy with their purchases. Overall, I am extremely disappointed with the way that you were treated by this shoe store, and I urge others to take their business elsewhere. The fact that they do not accept returns for shoes that have been tried on at home is a ridiculous policy that does not make any sense. Do not waste your time and money on this store!
Monday 1st May 2023

Elza Suleimanova
3 Star
very very long service. store is awesome. the range is good. but in this line, to pay for two pairs of sneakers for children, I only stand at walmart for self checkout🤦🏻‍♀️ 1 cashier and 5 people in front of me. everyone is served soooo long, as if on purpose. and for a very long time carry the desired size. omg need to hire more staff🤦🏻‍♀️
Monday 24th October 2022

Luis Velez
1 Star
There is no reason to buy sneakers at Foot Locker. I purchased Jordan's for my son. He worn them once and he said that they hurt when he has them on. I waited till the following weekend to return them (I work). They wouldn't allow me to because they said the bottom shows signs of wear. Just buy sneakers from Nike's website. They have a 60 day no question return policy.
Monday 20th November 2023

Lisha Williams
1 Star
If I could give NO stars I would! I visited the Store in the Boca Mall off Glades road. I was completely SCAMMED out of 117.70 9/15, there is a very tall guy that took my payment on the hand held machine and ask me to put my pin( I did). The machine processed my money and I showed him, he then stated I needed to swipe again on the desk top again for another 117.70 I told him No! He wouldn’t let me take my shoes out the store even after seeing the receipt on my bank app. I called customer service and was told to go to the store being that they was able to pull what was a Suspended receipt. I go into store the little manger With ( the boy walk) had a VERY nasty attitude!!!!! I tried explaining to her what had happened that past Friday which I came back on a Sunday 9/18 all she could say was (oh I heard something about that) but her inventory was correct so she says 🙄 I just stop talking to her and worked with the pretty curly short cut hair girl who is AWESOME by the way. I have yet to receive my money or shoes🙄 I am absolutely disgusted by FOOT LOCKER!!!!! 6000 Glades Rd in the Boca Mall ( stay vigilant folks.
Wednesday 20th September 2023