Nike Factory Store - Sawgrass Mills

Adia-Simone R.
5 Star
Great customer service! Got help from D today around 2:00pm. Came in to look for some new sneakers and found the Air Jordan 1 Retro High OG White/Team Red. The laces on one pair was done and not on the other. My mother asked for his assistance to lace the other pair for us and D was kind enough to do so. He also signed us up for a new membership. Shoutout to him🫡.
Monday 3rd June 2024

Arturo Castillo Esquivel
5 Star
Great deals on shoes, clothes, accessories, etc. Staff is professional and friendly. The Nike App is a must, rewards are amazing, in app store mode helps making the shopping experience nice and easy. Worth driving/stopping by
Wednesday 26th April 2023

Safeer Bhatti
1 Star
I don’t usually have time to write a review or let alone say negative things about a store because I too once worked retail throughout college and graduate school, but I just have to say this place is a zoo. They have so many people working here but nobody wants to help and everyone wants to attend to their own conversations. I don’t really come to shop in stores anymore because of the craziness, but I came to the Nike store in sunrise just to check it out and find a gift for my mother in law. Well I found some awesome walking shoes and I went to the first person who was having a conversation with someone about the cost of shoes being $210, so I hesitated but I did interrupt their conversation and the guy quickly scanned the box told me to the price and walked away to finish his conversation. So I went and found another shoe and this time I asked another guy to help me find a size and he in passing quickly scanned the shoe, told me that the size is not available but size 9 is there and walked away and did not help me to find it. The third guy I went too was having a conversation in Spanish with some lady and I asked him if he could help me find this size and he retorted, “no sizes available. Everything is out” I told him the previous associate already told me you have it and then he said “we cannot bring anything from the back”and everything is out” I said, “look if you don’t want to help, I get it, send me someone who can help me” then he very much reluctantly scanned the box saw we have the size in stock and then walked away and called into the radio and 5 minutes later said, “I checked the back. We don’t have the size.” And then left. The lack of help and inconsistencies is too much to keep your sanity. It’s better you shop at Nike Pembroke Pines-they are nicer, helpful,kind, treat you like family, very efficient, help you on the floor, and it is a store like environment not a zoo like Nike Sunrise. I hope this review helps someone and maybe just maybe the management at Nike sunrise reads this review and reads to all its employees at their next morning meeting training and fixes the problems with their employees. -Safeer
Saturday 4th May 2024

Camille Plummer
5 Star
I enjoy visiting the store.Its easier to enter through TJMaxx and go left when you are in the Mall. It's very busy. I appreciate each and every attendant who are easily identified, no matter how busy they were; rushing by ,they immediately resolved or addressed my concerns trying to find a particular item .Not one of the 6 attendant that assisted me while I was searching for the perfect shoe for my Dad said to me ,"wait just a second". They helped me immediately all the time. You are a great team. There are a few I noticed that kept questioning there superior when given a task instead of "acting with exactness", guys it's Nike, "JUST DO IT" I will definitely return
Friday 22nd June 2018

Tori Lin
4 Star
Good deals at times but always packed. Have to wait in line to even get in. The staff is friendly and works hard. The store is amazingly clean even with loads of people in it.
Tuesday 11th June 2024