Walgreens

Nicole Henry
1 Star
I called to check if they have an item in stock the manager a Jamaican lady said to me she is going paper work in the back office and it’s only her and another lady here!!! And she would have to get up and go look if they had it in stock I told her ok I will wait! She said ima wait till she done with her paper work before she does check!!! WOW!!! I am flabbergasted! Don’t be mad when robot doing ur job cus u can’t provide a lil customer service too lazy I guess to check! At least a robot will go check and damn well might greet u too!!! Bout wait till she done paperwork I am flabbergasted
Saturday 18th May 2024

Hillary Arzuza Bejarano
1 Star
Today I went to buy two boxes to dye my hair and the truth is that it always takes me a while to choose because I like to mix different colors. While I was choosing colors, a tall, thin, black-haired woman named Margaret (an office manager, according to one of the employees) approaches me and tells me that I put something in my bag, implying that I was stealing, followed by saying that she had on video and that I look like one of them; besides saying that she had organized that display all morning and I was undoing and destroying everything, which is not true. I told her to call the police and I would be happy to wait for them because that was a tremendous accusation, as well as racist and stereotypical. You have the worst manager in the world, what was she referring to when she said "you look like one of them" It's not possible that because I took my time to choose she decided to accuse me of stealing! that's absurd! but I hope they have the same energy when they receive the respective lawsuit for racism and stereotyping of a person. She doesn't know how to treat customers and the worst thing is that she never showed her face again and of course she never called the police, because she has NO evidence of anything and it was just a stupid accusation, from an ignorant person.
Friday 2nd February 2024

Chantule Taylor
1 Star
Placed an order online and paid, once I received the email to pick up the order I arrived at the correct location ready to pick up my order. The woman helping me was unable to locate the order within the system and said I placed it for pickup at the incorrect location(although I was able to show proof the address on the order was the correct Walgreens location for pickup. I asked for a refund and received such a nasty attitude from the manager who provided no assistance at all to try an accommodate a uncomfortable situation (since I paid for the order weeks in advance) and was simply told to repurchase my order and there was nothing he can do and walked off. The order was located and I was told "you should have placed a note stating the order was from corporate." I do not work for Walgreens nor was given an option to place a note for Walgreens workers to know how to locate an order placed within the system that has employed them to assist customers like myself. I believe the manager and associate were both in the wrong and could have handled the situation with a bit more common knowledge of how their photo operations work, as not all customers place the same orders each day and no customer should be treated unequally. Walgreens as a company you should teach your staff and supervisors at this location better customer service skills and etiquette because as a long time customer of placing online orders and picking them up with ease, even if an issue arrives, I'm highly disappointed with how this situation was handled with a simple order that was on the desk in front of them the entire time.
Tuesday 13th February 2024

Mellisa Maraj
5 Star
Wendy and her colleagues provides great service she’s a very polite and professional person. She’s been our pharmacist tech for years and has taken very good care of my family and I.
Thursday 15th February 2024

Frilla Severance
1 Star
This will be one of two reviews. Went in tonight to pick up my photos. Ordered them a month or two ago and earlier this week and earlier today. No one was at the photo counter and I went to the front check out clerk, who causally was talking to a security guy (with her leg propped up on the bagging counter) to ask her can she call someone to the counter so I can pick up my photos. She told me they wasn’t ready, didn’t ask my name didn’t go over there nothing. Just said if you did it after 1 they ain’t ready. Mind you, I have 2 other orders that is ready even if the one for today isn’t. I showed her the text messages that said it was ready to be picked up! Then she said, I’ll be over after I finish checking these people out. I said okay no problem! She never came! Her name VALERIE! Don’t be like Valerie guys actually take some interest in job and customers!
Friday 10th February 2023