Walgreens

Lynn C
1 Star
The manager Helda at the pharmacy is very argumentative and rude. I’m pregnant and need my insulin. Rather than being like call your doctor or insurance to override a refill… she argues with me that I shouldn’t of ran out?????? Not only are you arguing….. but you are putting a mother and her unborn child in danger rather than just being understanding and explaining my other options ? I never ever had to deal with somebody like this . The manager should be fired!!!! Also when I picked up another prescription for a cream, she didn’t even check to use my insurance first, it came out to over a $100…. she was using a discount card. I had to explain to her is that through my insurance and she’s like oh no it’s not, come to find out through my insurance it’s $22. This is the most disrespectful, worse pharmacy I have ever been too. UPDATE - I was right the whole time. She should of called the insurance since it was a new prescription (LIKE I SAID) and they will override it. She said that they probably won’t override it … well look who was wrong. Moral of the story. Be nice and understanding and it can go a long way.
Friday 28th January 2022

Purple Lilacsandunicorns
1 Star
By far the worst pharmacy experience I have ever had in my life. I agree with the numerous other negative reviews that mention the rude attitude of their pharmacy manager, Helga. I found her to be extremely awful, unpleasant, unprofessional, and rude - I would not trust this place with my healthcare with her as the manager. The other people in the pharmacy seem nice though (I live nearby and went for a COVID shot so the other workers were nice). Anyway, after my horrific experience with Helga, I started getting my medication from the Publix next door. Publix Pharmacy is an excellent alternative to this place: Publix Pharmacy has top-notch service, with kind, friendly, and helpful pharmacists (unlike Helga). My experience with this place was awful all around. I’m still debating whether I should contact the Florida Board of Pharmacy to tell them about her behavior and quality of care.
Wednesday 13th April 2022

Diane Newman
5 Star
HOLY SMOKES! I just read the reviews and so happy to report a COMPLETELY different experience! Went into the store early this morning and Juan is the person who helped me. I must say he was able to turn a frown of a day upside down into a smile. The man actually had me laughing while in the store. That was a major accomplishment today and I truly thank him. He is quite the asset to your store. I must also acknowledge Mou - who was extremely helpful in helping me find some items I needed for my mom. Between the two of them I actually had tears in my eyes from laughing so hard! Thank you both for turning my day around. And Sam as well. You are an asset too and I thank you for being there for the start of my day.
Monday 7th November 2022

M M
1 Star
If it wasn't for convenience I would never come here. The male pharmacist is great but the female pharmacist is rude as anyone I have ever dealt with. Walgreen's..please give you employees some customer service soft skill training and empathy goes a long way. She refused to order a medicine once because it cost too much to keep on stock and had " no guarantee " it would sell. She is more worried about her overhead than her customer. My husband refused to transfer his rx here because of her! I was made to wait an 90 minute once with pneumonia...OK I understand but she knew a Customer who came in after me and waved her over and said don't worry I get that right for you. That customer was in and out in fifteen minutes. Truly made me feel like I did count. Walgreen's do you even care.
Friday 9th February 2018

Marten Broadcloak
1 Star
The shift manager at 950 pm on a Sunday was very rude. She walked around saying "I don't really care what people think," while the line piled up. "If it's complicated, I don't want any part of it." What a way to go through life. I don't think it's representative of walgreens values, so the one star is more for her than the store.
Monday 2nd May 2022